Shipping policy

Shipping Information

At ZaraGioia, we are committed to delivering your exquisite brooch collections with care and efficiency. Please review our shipping policy below for detailed information.

Shipping Method

We currently offer Standard Shipping for all orders. This service provides reliable delivery with tracking information.

Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays) after payment confirmation. During peak seasons, processing may take slightly longer.

Shipping Time & Costs

Standard Shipping typically takes 7-15 business days for international delivery. Shipping costs are calculated based on your location and order weight, and will be displayed at checkout.

Shipping Destinations

We ship worldwide to most countries. If we are unable to ship to your location, you will be notified during checkout.

Order Tracking

Once your order is shipped, you will receive a confirmation email with tracking information. You can use this to monitor your package's journey.

Customs & Duties

International shipments may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the recipient and are not included in our shipping costs.

Shipping Address

Please ensure your shipping address is complete and accurate. We cannot be held responsible for incorrect addresses provided by customers.

Damaged or Lost Packages

While we take every precaution with packaging, please inspect your order upon arrival. For any shipping-related issues, contact us at [email protected] within 14 days of delivery.

Returns Due to Shipping Issues

If your brooch arrives damaged due to shipping, please contact us immediately with photos of the damaged item and packaging for assistance.

Note: Shipping times are estimates and not guaranteed. Delays may occur due to customs processing or other factors beyond our control.