Terms of service

General Terms

Welcome to ZaraGioia. By accessing and using our website, you agree to comply with and be bound by these Terms of Service. These terms apply to all visitors, users, and others who access or use our services.

We reserve the right to modify these terms at any time. Continued use of the website after changes constitutes acceptance of the revised terms.

Product Information

ZaraGioia specializes in high-quality brooches, including Animal Brooches, Flower Brooches, Luxury & Retro Brooches, Shape & Abstract Brooches, Pearl Brooches, and Rhinestone & Crystal Brooches. Product images are for illustrative purposes and may differ slightly from the actual item.

We make every effort to display colors and designs accurately, but cannot guarantee that your device's display will match the product perfectly.

Order Processing

All orders are subject to product availability. We reserve the right to cancel any order for reasons including but not limited to: product unavailability, pricing errors, or suspected fraudulent activity.

You will receive an order confirmation via email once your payment is processed. Shipping times are estimates and may vary depending on your location and shipping method selected.

Refund Policy

We accept returns within 14 days of delivery for unused items in their original packaging. To initiate a return, please contact our customer service at [email protected] with your order details.

Refunds will be processed to the original payment method within 7-10 business days after we receive and inspect the returned item. Shipping costs are non-refundable unless the return is due to our error.

Intellectual Property

All content on this website, including designs, text, graphics, logos, and images, is the property of ZaraGioia and protected by international copyright laws. Unauthorized use of any content is strictly prohibited.

The brooch designs are original creations of ZaraGioia. Reproduction or imitation of our designs without permission is prohibited.

Limitation of Liability

ZaraGioia shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use our products or services.

We are not responsible for any damage or injury caused by improper use of our products. Our brooches are fashion accessories and should be handled with care.

Dispute Resolution

Any disputes arising from these terms shall be resolved through good faith negotiations between the parties. If resolution cannot be reached, disputes shall be settled through binding arbitration in accordance with the laws of our jurisdiction.

For any concerns or questions regarding these terms, please contact us at [email protected].

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction where ZaraGioia is established, without regard to its conflict of law provisions.